In-App Purchase Tips

In-App Purchase Tips

We’ve all heard the stories about young children racking up bills totalling hundreds of pounds by making in-app purchases. Often done completely innocently it can be extremely easy for a child, once a password has been entered, to purchase enough to make any parents’ eyes water.

This is an issue that has become so widespread that in 2014 Apple agreed to refund $32.5m to parents whose children had made in-app purchases - optional transactions within the app that can enhance available options for the game or service that application provides - without their approval.

So how can we make sure we don’t receive a hefty surprise bill having let our children play their favourite games? Follow these simple guidelines and you can rest easy that your children are having fun, but not at the expense of your credit card!

 

How to Prevent In-App purchases on iPhone, iPod Touch or iPad devices:

  • From the ‘Home’ Menu, select ‘Settings’
  • Within settings, select ‘General’
  • Scroll down and select the ‘Restrictions’ option
  • Select the ‘Enable Restrictions’ button and create a new Personal Identification Number (PIN). It is advisable to use a code different from the one used to unlock your phone
  • Once you have created a PIN, you will be able to access the ‘Allowed Content’ section of the menu; here slide ‘In-App Purchases’ to the ‘off’ position

 

How to restrict In-App Purchases on Android devices:

  • Within the Google Play App, select ‘Settings’ from the Menu
  • Scroll down the list and select the ‘Set’ or ‘Change PIN’ option
  • Set your new PIN. You will then be given an option to use your PIN for in app purchases. Select this option
  • To undo the PIN setting, access the ‘Unlock’ settings within the ‘Settings’ menu in the Google Play App

 

If you would like to find out more, you can access Apple's official guide on iTunes or Help pages within Google Play.